Grace has worked with AAR since 2006 initially in the capacity of Customer Care Manager, responsible for quality service delivery across all AAR facilities, where she excelled and was promoted to be responsible for the AAR Uganda Operations division. While heading the Operations department Grace was responsible for the Clinic Network, Membership, Underwriting, Customer Care, Claims and Case Management departments.
Thereafter she was given the additional responsibility of Assistant General Manager, where she contributed to budget management, strategy, and business development. Prior to joining AAR in Uganda, Grace worked for Saatchi & Saatchi in the United Kingdom where she was responsible for, among others, the network coordination for the Global Business Unit of Proctor and Gamble in the UK, Western Europe and the Middle East.
She had previously also been with QG Saatchi & Saatchi in Uganda where she was involved in the planning and coordination of the Head of African Banks Conference which was hosted by the Bank of Uganda in 2003. She was also responsible for the successful planning and implementation of the fortified food programme campaign by MOST Project working with the Ministry of Health and a team of nutritionists from Mulago Hospital. She has also been with the Photonics Centre at Boston University in the USA.
Grace holds an MA in Administration Innovation and Technology from Boston University (USA) and a BA, Economic and Political Development from Exeter University (UK)